![]() ![]() Go to Start > Settings > Update & Security > Windows Security > Virus & threat protection. You can do this by following these steps for Windows: If the ascensionextensions.dll file is not there, navigate to your Antivirus Settings and add the entire Ascension Launcher folder to your exceptions list. Add Ascension to your Antivirus exceptions: If the ascensionextensions.dll file is there, then you can launch your game and see if it is working as intended.ģ. You can find it by following this pathway: Ascension Launcher (usually this can be found in Program Files but you can locate it in your launcher settings under Game Client Installation Directory) > resources > client > Extensions. Secondly, check your ascension folder to see if your ascensionextensions.dll file is there. If you choose to do this, be sure that you have the correct folders selected before deleting. This will restore your game to a "first run" status. Once here, you can select your Cache and WTF folders and delete them respectively. You can do this by following this pathway: Ascension Launcher (usually this can be found in Program Files but you can locate it in your launcher settings under Game Client Installation Directory) > resources > client. ![]() Once you are there, click on Clear Cache first and Repair Client next.Īn alternative to using the launcher, would be to manually clear your Cache and WTF folders. ![]() Once you are at the Launcher screen, click the little gear icon at the top right side, to bring up the Settings menu. Repair client and relaunch your game to check and see if the issue is fixed.Īs a first step, log out of your character and close your game. Add your Ascension Launcher folder to your Antivirus/Firewall exceptions list. If it is there, load up your game and check if the issue is fixed. Check your Ascension Folder for your ascensionextensions.dll file. No time to submit a ticket? Tried Googling to no avail? Well, look no further! Here is a quick fix for this issue that really works (most of the time)! ![]()
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